What Our Customers Say

I’m so glad that I found Paul to fix and maintain my sewing machine! He went the extra mile to figure out and fix a complicated problem with my Husqvarna Viking Designer SE and I couldn’t be more delighted!  It is obvious that Paul loves his job and that he loves each machine that comes his way. He takes pride with each one. Mine was returned to me polished white instead of the tired yellow it had become and has never run better. Thanks Paul for your expertise and for going the extra mile!Lori S., Burlington

Paul was absolutely wonderful in helping me with my Husqvarna Epic. It was a very expense paper weight until he fixed it. Now it’s running great. I truly thought I was buying a new machine. Paul went above and beyond to fix it. I can’t thank him enough. I highly recommend him.Cathy S., St. Catharines
Paul is knowledgeable and capable of repairing computerized sewing machines. He repaired my Husqvarna/Viking Designer Diamond with skill and good humour.  I will ask for his help again when needed.Noreen C., Welland
I bought the top of the line Husqvarna machine a few years ago and although I was thrilled with all the features I was disappointed that the regular stitch didn’t seem perfectly balanced. It was back to the store several times under warranty & I was assured that the stitch was fine. I happened to mention this to Paul shortly after he joined the store as a service technician and he asked me to leave it with him for a day. He discovered that something in the original factory setting needed adjusting and he fixed it. Just like magic my regular stitching was perfect and I was a happy owner! Paul listened to the issue with my machine and he stuck with the problem until he found the solution. Paul, more people should know how good you are and enjoy the benefits of your great service.Hazel S., Burlington